For Australian local government
The app your council
never had time
to build.
Bin reminders, issue reporting, rates payments, DA alerts and emergency comms in one branded app for your residents. Sits on top of TechOne, Pathway and Civica. No rip-and-replace.
Tuesday, 12 May
9:41
City of Eastbridge
now
Bin night: tonight
Yellow bin (recycling). Out by 6am. Tap to set reminder.
City of Eastbridge
2h ago
New DA near you
4-storey residential at 22 Riverbend Rd. 80m from your address. Open for submissions until 4 Jun.
Swipe up to open
City of
Eastbridge
Tuesday, 12 May
Morning,
Sarah.
Tonight
Yellow bin · Recycling out by 6am
Report
Pothole, dumping
Pay rates
$340 due 21 May
What's on
6 events near you
Have your say
2 open
For your street
Planning
New DA: 4-storey at 22 Riverbend Rd
80m from you · Open for submissions
Roads
Smith St closed Wed–Thu for resurfacing
Detour via Park Tce
The problem
Your residents have six places they could check. They check none of them.
A Facebook page Meta won't show them. A council website nobody visits until they have to. A separate portal for rates, another for animals, another for permits. Statutory notices in a newspaper their grandparents stopped reading.
Meanwhile the call centre answers the same question 400 times a week: what bin this week?
CouncilHub is one trusted, branded channel between you and every household in your LGA. Push-notified, geo-targeted, and useful enough that residents open it.
What's inside
Eight pillars. One app. Branded as yours.
Notifications
Geo-targeted push by suburb, street, ward. Bin night reminders personalised to every address.
Report & request
Photo + GPS reports. Public status. The Snap Send Solve killer, with your brand on the icon.
Pay & transact
Rates, animal rego, parking permits, hard waste. Apple Pay in, reconciliation file out to TechOne.
Civic engagement
Meeting livestreams, DA-radius alerts, consultations with structured submissions, petitions.
Community & events
One calendar for council, library, community groups, markets. Local business directory.
Emergency
AS 4083-aligned alerts, evac centres, BoM integration, welfare check-in. Higher reliability bar than the rest.
Identity & household
Property-linked accounts with a verification ladder. Renters, owners, investors, businesses, all handled.
Admin console
Comms compose with audience-on-a-map, ticket queue, SLA timers, audit log, exec dashboards.
For residents
One tap to your council.
Six logins gone.
Find your bin night, report the pothole on the way to work, pay your rates with Apple Pay, get told about the four-storey going up two doors down before it's a fait accompli.
- ·Bin reminders personalised to your address
- ·Photo reports with status updates
- ·DA radius alerts. Never miss a notification again.
- ·Pay rates, register the dog, book hard waste
- ·Emergency alerts that work offline
For councils
Sits on top of what
you already own.
Adapters for TechOne, Pathway, Civica and OpenOffice. Your CRM stays the source of truth. CouncilHub is the resident surface that finally makes those investments visible.
- ·TechOne / Pathway / Civica / OpenOffice integrations
- ·Audit log + records-compliant exports
- ·WCAG 2.2 AA, IRAP-assessed, Australian-hosted
- ·Multi-language: author once, translate to your top 5
- ·White-label per council. Your colours, your logo.
The other half
An admin console your comms team will fight to use.
Draw an audience on a map. Schedule. Approve. Send. Watch the read-rates roll in. Then close out the four pothole reports that came in overnight without leaving the queue.
Get in touch